BOX OFFICE HOURS
The Box Office will be open for in-person sales and service 2 hours prior to live performances and 1 hour prior to Film House screenings.
905-688-0722 (0PAC) or 905-688-5601 x3700 or toll free 1-855-515-0722 or TTY 905-688-4TTY (4889)
*IN PERSON BY APPOINTMENT ONLY*
FirstOntario Performing Arts Centre, 250 St. Paul Street
St. Catharines, ON, Canada, L2R 3M2
*2 hours before an event or performance
*1 hour prior to film
WE’D LOVE TO HEAR FROM YOU
We recommend the multi-level covered garage on Garden Park with 595 spaces and 26 accessible spaces.
(Please note that the address of this garage is 71 Carlisle Street, but the public entrance is off of Garden Park)
Street parking is generally free after 6pm. Special event parking is just $5 when events are happening in Partridge Hall or Meridian Centre. Payment is by cash only and is paid on entrance to the garage / parking lots.
Drop off points are available in front of the Box Office Entrance on St. Paul Street as well as along Carlisle Street. Please note that as part of our new security protocol, all ticket holders are asked to enter through the Main Entrance doors located at the Box Office for ticket scanning.
PLEASE CLICK HERE FOR ACCESSIBILITY NOTES
We are also conveniently located kitty-corner from St. Catharines main bus terminal making us very accessible via public transit.
Click the map above to open Google maps. Click here for a pdf.
Colleen A. Smith
Chief Executive Officer
Janie Grand Administrative Assistant 905-688-5601 x3602 firstname.lastname@example.org
Sara Palmieri Director of Programming & Marketing 905-688-5601 x3606 email@example.com
Jeff Hardy Marketing and Communications Manager 905-688-5601 x3608 firstname.lastname@example.org
Annie Wilson Programming Supervisor 905-688-5601 x3615 email@example.com
Jordy Yack Communications Coordinator 905-688-5601 x3614 firstname.lastname@example.org
Cathy Carr Film Program Coordinator 905-688-5601 x3620 email@example.com
Diana Moser Programming Associate 905-688-5601 x3617 firstname.lastname@example.org
Kathleen Ross Director of Operations 905-688-5601 x3605 email@example.com
Linda Hilko Rental Contract Supervisor 905-688-5601 x3607 firstname.lastname@example.org
Robert Nicholls Technical Supervisor 905-688-5601 x3612 email@example.com
Dean Malton Technical Supervisor 905-688-5601 x3610 firstname.lastname@example.org
Russell Donohue Technical Supervisor 905-688-5601 x3611 email@example.com
Rosemarie Huber Client Services Supervisor 905-688-5601 x3609 firstname.lastname@example.org
Jennie DiMarco Operations Services Coordinator 905-688-5601 x3621 email@example.com
Jennifer Hunt Operations Services Coordinator 905-688-5601 x3627 firstname.lastname@example.org
Bryanne Connell Operations Services Coordinator 905-688-5601 x3631 email@example.com
Carlos Robayo Director of Finance and Administration 905-688-5601 x3604 firstname.lastname@example.org
Karen McKerracher Ticketing Services Manager 905-688-5601 x3704 email@example.com
Kyle Giesbrecht Accountant 905-688-5601 x3622 firstname.lastname@example.org
Leona McDonald Administrative Clerk 905-688-5601 x3706 email@example.com
Chelsea Marcella Administrative Clerk 905-688-5601 x3705 firstname.lastname@example.org
FRONT OF HOUSE LEADS: KATH DAVIES, JUDY DENNIS, THELMA FORRESTER, DANNY LESLIE, AMELIA CUMMING
BOX OFFICE LEAD: LEYA POULOUSKI
Personal information provided to the FirstOntario Performing Arts Centre is collected under the authority of the Municipal Freedom of Information and Protection Privacy Act, R.S.O. 1980, 29(2), and will be used to confirm purchases and donations; to inform the purchaser/donor of changes to the event for which tickets were purchased; and to provide updates on upcoming event/fundraising initiatives. Questions about this collection should be directed to the Administrative Manager, 250 St Paul St., St. Catharines, ON L2R 3M2 905.688.5601 x3604
TICKET AND AUDIENCE POLICIES
Ticket-holder voluntarily assumes all risk and danger of personal injury, loss or damage to property arising from or related in any way to his/her attendance at the venue, whether occurring prior to, during or after the event and releases the City of St. Catharines from all liability. Ticket-holder agrees that admission to the venue is permitted conditional on his/her compliance with all applicable law and venue regulations. Any violation shall entitle management to refuse admission to and/or expel the ticket-holder, without payment of any refund or compensation. The price displayed on the ticket represents the face value and does not include all service and delivery fees where applicable. Every person, regardless of age, must hold a valid ticket. The sale or other issuance of any ticket is final and non-refundable. The venue reserves the right to not replace or accept any ticket that has been lost, stolen, forgotten, damaged or forged, or any ticket which is unreadable or incomplete. Photographs or any recordings of sound or images by the ticket-holder are prohibited. HST#11936 6813RT0001