CONTACT

 

BOX OFFICE HOURS

Tuesday to Friday 10am — 7pm
Saturday 2pm – 7:00pm
Sunday and Monday: During events only*

*1 hour prior to a film screening
*2 hours before an event or performance

PHONE LINES ARE OPEN:
 
Tuesday to Friday 10am – 7pm

905-688-0722  (0PAC) or 905-688-5601 x3700 or toll free 1-855-515-0722 or TTY 905-688-4TTY (4889)

PARKING

Street parking is generally free after 6pm. Special event parking is just $5 when events are happening in Partridge Hall or Meridian Centre. Payment is by cash only and is paid on entrance to the garage / parking lots.

Drop off points are available in front of the Box Office Entrance on St. Paul Street as well as along Carlisle Street. Please note that as part of our new security protocol, all ticket holders are asked to enter through the Main Entrance doors located at the Box Office for ticket scanning.

PLEASE CLICK HERE FOR ACCESSIBILITY NOTES

We are also conveniently located kitty-corner from St. Catharines main bus terminal making us very accessible via public transit.


Click the map above to open Google maps. Click here for a pdf.

 

PAC STAFF

*please note staff phone numbers have changed
Colleen A. Smith Chief Executive Officer  905-322-9830   csmith@firstontariopac.ca
Jules Bartley Executive Assistant and Secretary to the Board 905-322-9831  jbartley@firstontariopac.ca
Laura Byers Development Officer 905-688-8583 lbyers@firstontariopac.ca

Sara Palmieri Director of Programming & Marketing  905-322-9835  spalmieri@firstontariopac.ca
Annie Wilson Programming Manager 905-322-9832   awilson@firstontariopac.ca
Helen Lefler Marketing & Communications Manager 905-322-9837  hlefler@firstontariopac.ca
Jordy Yack  Communications Coordinator 905-322-9843   jyack@firstontariopac.ca
Cathy Carr Film Program Coordinator 905-322-9848   ccarr@firstontariopac.ca
Diana Moser Programming Associate 905-322-9846   dmoser@firstontariopac.ca
Andrea Boitor Business & Partnership Associate 905-322-9845   aboitor@firstontariopac.ca

Kathleen Ross Director of Operations 905-322-9834  kross@firstontariopac.ca
Robert Nicholls   Production Manager 905-322-9841   rnicholls@firstontariopac.ca
Dean Malton Production Supervisor  905-322-9839   dmalton@firstontariopac.ca
Russell Donohue Production Supervisor 905-322-9840   rdonohue@firstontariopac.ca
Ryan Mounsey Production Supervisor 905-323-3982  rmounsey@firstontariopac.ca
Jennifer Hunt Front of House Manager 905-322-9853  jhunt@firstontariopac.ca
Jennie DiMarco Events and Hospitality Coordinator 905-322-9849   jdimarco@firstontariopac.ca
Rosemarie Huber Events and Hospitality Coordinator 905-322-9838   rhuber@firstontariopac.ca
Angela Greer Events and Hospitality Coordinator 905-322-1296 | agreer@firstontariopac.ca
Paul Buxton Facilities Manager 905-322-9847   pbuxton@firstontariopac.ca

Carlos Robayo  Director of Finance and Administration 905-322-9833  crobayo@firstontariopac.ca
Kyle Giesbrecht  Finance and Accounting Supervisor 905-322-9850   kgiesbrecht@firstontariopac.ca
Leona McDonald  Administrative Clerk 905-322-9863   lmcdonald@firstontariopac.ca
Robert Harte Ticketing Services Manager 905-322-9862 rharte@firstontariopac.ca
Darren Clarke Ticketing Lead 905-322-9858 dclarke@firstontariopac.ca
Jailla Stuart Ticketing Lead 905-688-8584 jstuart@firstontariopac.ca
Chelsea Marcella  Payroll Associate 905-322-9857 cmarcella@firstontariopac.ca

FRONT OF HOUSE LEADS: Cindy Alvarez, Kathleen Davies, Judy Dennis, Thelma Forrester, Danny Leslie

PRIVACY POLICIES
Personal information provided to the FirstOntario Performing Arts Centre is collected under the authority of the Municipal Freedom of Information and Protection Privacy Act, R.S.O. 1980, 29(2), and will be used to confirm purchases and donations; to inform the purchaser/donor of changes to the event for which tickets were purchased; to provide updates on upcoming event/fundraising initiatives; and for quality-of-service improvement. Questions about this collection should be directed to the Director of Finance and Administration, 250 St. Paul Street, St.Catharines, ON L2R 3M2 905.322.9833

TICKET AND AUDIENCE POLICIES
Ticket-holder voluntarily assumes all risk and danger of personal injury, loss or damage to property arising from or related in any way to his/her attendance at the venue, whether occurring prior to, during or after the event and releases the City of St. Catharines from all liability. Ticket-holder agrees that admission to the venue is permitted conditional on his/her compliance with all applicable law and venue regulations. Any violation shall entitle management to refuse admission to and/or expel the ticket-holder, without payment of any refund or compensation. The price displayed on the ticket represents the face value and does not include all service and delivery fees where applicable. Every person, regardless of age, must hold a valid ticket. The sale or other issuance of any ticket is final and non-refundable. The venue reserves the right to not replace or accept any ticket that has been lost, stolen, forgotten, damaged or forged, or any ticket which is unreadable or incomplete. Photographs or any recordings of sound or images by the ticket-holder are prohibited. HST#775203672